FAQ

 
 

The dates

October 11 - 14, 2010

The venue

Grimaldi Forum
10 avenue Princesse Grace
98000 Monaco

Registration procedure

  • If you have attended previous SPORTELs and have a SPORTELAccount*:
    Please enter your User ID & Password in the corresponding fields to access the registration page.
     
  • If this is your first time attending a SPORTEL Market:
    You will NOT yet have a SPORTELAccount*. One will be created automatically  in the name of your company once you have submitted your online contract.
    Click here to register.

    If you have changed company, do not hesitate to contact Marine Picoulet or Amy Mullan.
     
  • For International Federations:
    Please enter your User ID & Password in the SPORTELAccount fields.
    If you have forgotten your access codes, please contact Marine Picoulet or Amy Mullan.

* The SPORTELAccount allows you to:

- Access your participation contract
- Modify your participation contract (changes on company information; addition, cancellation and substitution of participants, ...)
- Book your accommodation online

The Administrator of your SPORTELAccount will be the only person in charge of your company's registration for SPORTELMonaco 2010. The Administrator can be an employee or a participant and is able to access to all SPORTEL Services including Online Registrations, Hotel Reservations, Technical Manual and more. He or she will receive all automated emails from SPORTEL regarding your registration.
For further information, please contact Marine Picoulet or Amy Mullan.

Cancellation policy

Stand and Meeting Kiosk:

  • On or before September 17, 2010: 70% refund of the total stand amount.
  • After September 17, 2010: No refund.

Participant:

  • September 17, 2010:  this date 85% refund of the participation amount.
  • After September 17, 2010: No refund.

Substitution:

Substitutions are permitted only between company employees based in the same country (see Contract section 5.b)
Every SUBSTITUTION received after September 17, 2010, will be charged 100 Euros plus 19,6% VAT.

Opening hours

Registration desk:
Sunday 10th to Wednesday 13th: 9:00 - 18:00
Thursday 14th: 9:00 - 16:00

Market opening hours:

Monday 11th 9:00-18:00
Tuesday 12th 9:00-18:00
Wednesday 13th 9:00-18:00
Thursday 14th 9:00-16:00

 

Stand set-up : Saturday 9th and Sunday 10th: 8:00 - 20:00

Daily stand set-up:
Monday 11th: 8:00 to 9:00
Tuesday 12th, Wednesday 13th and Thursday 14th: 8:30 to 9:00

Meeting Kiosk set-up: Monday 11th, 8:00 to 9:00                     

Important dates

August 23
Short List Online
September 6
Networking Tool Online
September 10
Payments Deadline
September 17 Official Guide Deadline
September 27 SPORTELNews Deadline
October 5 Guide Supplement 1 Deadline
October 10 Guide Supplement 2 Deadline


If you register onsite, your contact details will be printed in the "Additional Book" Supplement 2 to the Official Guide.

Onsite registration

Onsite registration will take place at the new Registration Desk in the Main Hall, Level 0.
Participants registering onsite will be invoiced the same rate as pre-registered participants, however we strongly encourage you to pre-register to enjoy the following  SPORTELServices:
- Your inclusion in the Official Guide that is distributed to every participant;
- Access to the Networking Tool one month prior the event to contact the Exhibitors and Visitors and organize your meetings in advance ;
- Benefit from special rates for your accommodation.

Badge pickup

You must collect your badge at the SPORTEL Registration desk in the Grimaldi Forum.

Each pre-registered and confirmed participant will receive a BAR CODE by email.
All you need to do is go to the Fast Line of the pre-registration desk with a printed copy of this email and your business card.

To avoid queues, we strongly suggest that you collect your badge on Sunday, October 10, 2010.
 

List of registered companies and participants

  • Short list: companies listing, free access - online on August 23rd, 2010.
  • Detailed list of participants: you will be able to download the participants' list by logging on to your Networking Tool - online on September 6, 2010.

Refund of the VAT

In accordance with the European Tax Legislation, Monaco Mediax/SPORTEL must invoice its services with the 19.6% Value Added Tax (VAT).
Foreign companies (EU or non-EU) are entitled to a refund of the paid VAT.

Original invoice
VAT refund claim can only be processed on presentation of the paid original invoice. Duplicates or client-copies, even certified, will not be accepted. Please be careful not to lose your original invoice, or you will lose your refund.

TEVEA INTERNATIONAL is the only Tax representative recommended by Monaco Mediax/SPORTEL. It is specialized in VAT refund claims and will handle the entire procedure for your company.

In the meantime, if you have any questions or need additional information, do not hesitate to contact Mrs. Ellen BOSMA or Mrs. Claudia PRAMS directly at:

TEVEA INTERNATIONAL
64 rue du Ranelagh
75016 PARIS
Tel: +33 1 42 24 96 96
Fax: +33 1 42 24 89 23