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FAQ

TOPICS

 


 

1.1 - What's included in the Exhibitor Registration?

Click here to see what is included in the Exhibitor Registration

Please contact Pauline Leger for Exhibitor Registration.

 

1.2 - How do I register a Subsidiary Company?

Start your registration. Under the caregory Exhibitor click Subsidiary.

 

1.3 - What's included in the Visitors Registration?

Click here to see what is included in the Visitor Registration

Please contact Alexandra Hackel for Visitor Registration.

 

1.4 - How do I register?

If this is your first time attending a SPORTEL Convention:
You will NOT yet have a MySPORTEL account. You can create one by entering your email and password under "Is this your first SPORTEL?"

If you are already participated at a SPORTEL event:
Enter your login details if you are the administrator. Please contact either Pauline Leger or Alexandra Hackel to see if you have a MySPORTEL account. We will notidy you who is in charge of your companies' MySPORTEL account.

For International Federations:
Please contact Alexandra Hackel to obtain your dedicated access code.
The Administrator of your SPORTEL registration(s) will be the only person in charge of your company's registration for SPORTELMonaco 2017. The administrator can be both a participant / administrator or only the administrator. They are able to access all SPORTEL Services including Online Registrations, Hotel Reservations, Technical Manual and more. He or she will receive all automated emails from SPORTEL regarding the participants' registration(s).

 

1.5 - How many contracts can I have on my MySPORTEL account?

The administrator can have all different company location contracts on on MySPORTEL account. This is useful for companies registering multiple offices. Click MySPORTEL to create a new contract or click "home" to see all registration contracts.

 

1.6 - Why can't I edit my contract?

The administration can't edit a contract while it is being processed through our administration department. Once the administration has received an "Information" email from Pauline Leger or Alexandra Hackel he or she will be able to modify the contract. If you have any questions or concerns about pending contracts please contact us.

 

1.7 - How can I make a substitution?

  1. Login to the administrator's MySPORTEL account;
  2. Click next to step Participants;
  3. Uncheck the box participant for the participant that is not longer attending;
  4. Below fill in the details and create a new participant, then lick "Register this participant"
  5. Continue to payment and click "Pay online" to finalize the contract

Substitutions are free of charge until Tuesday September 12th 2017. After this date a 250€ (VAT not included) fee will apply to all substitutions.

 

1.8 - Can I register onsite?

Onsite registration will take place at the Registration Desk in the Grimaldi Forum as of Sunday 22th October 2017.

Participants registering onsite will be invoiced the same rate as pre-registered participants. However, we strongly encourage you to pre-register to enjoy the following SPORTEL Services:

  • Your company info printed in the Official Guide, which is distributed to all participants.
  • Access to the Networking Tool one month prior to the Convention to contact and organize your meetings in advance with Exhibitors and Visitors.
  • Benefit from special rates for your accommodation in Monaco.
 

1.9 - What are the policies for cancellation, substitutions and refunds?

Please note that all refunds will be made after the event is over!!

Stand:

Before September 12th 2017: 70% refund of the total stand amount. After September 12th 2017: there is no refund.

Participant:

September 12th 2017: 50% of the Participants' fee will be refunded.
After September 12th 2017: there will be no refunds on registrations or cancellation.

Substitution:

Substitutions are permitted only between company employees based in the same country/office.
Every substitution received after September 12th 2017, will be charged 250€.

*To find out more please see our Terms & Conditions.

 

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2.1 - Badge

Voucher:

You will receive an email containing a QR code if you have completed all the registration including payment and photo. You will need to print or have the email available on your phone to be scanned at the event in order to fast track and pick up your badge. Please note a current business card is also necessary in order to receive your badge. If this is a issue please contact us so that we can find a solution in advance.

Non-Voucher:

Please bring a current business card and ID to the badge pick up desk where a hostess will assist you in completing the registration (i.e. photo, payment) and print your badge.

 

2.2 - Accommodation Reservations

You can reserve a hotel room only once you have completed your registration. Login to your MySPORTEL and click on "MyHotel". Create an account and begin your hotel reservation(s).
Each year you must create a new account. This account is separate from your MySPORTEL account, therefore your MySPORTEL login details will not work.

 

2.3 - Transportation

Please visit the transportation page by clicking here.

 

2.4 - What is the Networking Tool?

The official "SPORTEL Networking Tool" is the online database and communication platform for all delegates. Via the Networking Tool you may search companies and delegates, contact them and set up your meetings.

The Networking Tool is also accessible via the official SPORTELApp.

SPORTEL offers you full accessibility one month before, during and one month after the conventions.

 

2.5 - Where I can find the participants list?

Once logged in to the Networking Tool, at the bottom of the page there is a menu bar, click on the tab "DOWNLOADS". on the left hand side of the bar menu you will find "DOWNLOADS". A drop down menu of our available downloads such as the participant list, floor plan, and more are available in PDF and Excel. Please contact us if you are experiencing any problems with opening these files.

 

2.6 - Where can I find the floor plan?

You can find the floor plan through your networking tool profile under "DOWNLOADS".

 

2.7 - Advertising with SPORTEL?

SPORTEL conventions are "media" shows - VISIBILITY IS KEY! To find out what advertisement or marketing opportunities SPORTEL offers before and during the conventions please contact your personal sales agent.

 

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3.1 - Is free WiFi provided in the exhibition hall?

There is free WiFi access in the Grimaldi Forum for participants to view and send their emails ONLY.

 

3.2 - What are the dates and opening hours of the event?

The dates:
From Monday 23 to Thursday 26 October 2017

Convention Opening Hours:

  • Sunday: 9:00am - 6:00pm (Badge pick-up only)
  • Monday: 8:30am - 6:30pm
  • Tuesday: 8:30am - 6:30pm
  • Wednesday: 8:30am - 6:30pm
  • Thursday: 8:30am - 2:00pm

 

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4.1 - When can I access the exhibition halls for the daily set-up?

Monday October 23, 2017 from 7:30am to 8:30am
Tuesday 24, Wednesday 25, and Thursday October 26, 2017 from 8:00am to 8:30am

 

4.2 - When and where do I get set-up / dismantling badges?

STAND BUILDERS ONLY: From Friday October 20, 2017 2:00pm to Sunday October 22, 2017 8:00pm, at the registration desk, Grimaldi Forum, level -1

EXHIBITORS: Sunday October 22, 2017 from 8:00am to 8:00pm, at the registration desk, Grimaldi Forum, level -1.

These badged give access to the exhibition floor ONLY during build-up and dismantling.

 

4.3 - What is the exhibition build-up schedule?

Friday October 20, 2017 - scheduled from 2:00pm to 8:00pm according to organizer's instructions
Stand builders/decorators ONLY

Saturday October 21, 2017 - scheduled from 8:00am to 8:00pm according to organizer's instructions
Stand builders/decorators ONLY

Sunday October 22, 2017 - scheduled from 8:00am to 8:00pm
Exhibitors & Stand builders/decorators

 

4.4 - When is the exhibition dismantling?

Thursday October 26, 2017 from 2:00pm to 10:00pm

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MONACO MEDIAX / SPORTEL 2017 - Legal information - Credits
SPORTEL is a MONACO MEDIAX event that also holds IMAGINA Dental , WIMA NFC USA , Monte-Carlo Television Festival and Le Monaco Media Forum


Principality of Monaco